Why we're temporarily discontinuing products this holiday season.

Hey Retea Fam,

Toby, the founder here! I want to say a massive thank you for your love and support. It's been an incredible journey for us at Retea these past 4+ years, and I wanted to update you on some important changes we've been brewing up at our HQ.

Temporary Discontinuation (Nov-Dec 2023):

Starting November 1st, we’ll be temporarily discontinuing a few products until the new year. Here’s what’s taking a brief break:

🧋Flavours saying bye for now🧋

  • Matcha Milk Tea
  • Jasmine Milk Tea
  • Passionfruit Green Tea
  • Peach Green Tea
  • Lychee Green Tea

These favourites are staying:

  • Brown Sugar Milk Tea
  • Original Milk Tea
  • Taro Milk Tea
  • Strawberry Milk Tea
  • Mango Milk Tea
  • Mango Green Tea

🌱 Reusables saying bye for now 🌱

  • Retea Cup x Strawmates Set
  • Customized Retea Cup
  • Imperfect Retea Cup
  • Imperfect Lids
  • Retea Stickers
  • Straw Pouch
  • Reusable Straws
  • Straw Cleaner
  • Paper Straws

These favourites are staying:

  • Retea Cup
  • Strawmates Portable Straw
  • Bubble Tea Travel Tote Bag

🍑 Refill individual items saying bye for now 🍑

  • Matcha Powder
  • Passionfruit, Peach, Lychee Syrup
  • Creamer Powder
  • Dark Brown Sugar
  • Bulk Taro Powder, Mango Syrup, Brown Sugar Syrup

These favourites are staying: 

  • Tapioca Pearls
  • Lychee Coconut Jelly
  • Mango Syrup  (5 servings)
  • Brown Sugar Syrup  (5 servings)
  • Taro Powder (5 servings)
  • Mango Powder
  • Strawberry Powder
  • Assam Black Tea
  • Jasmine Green Tea

Our Explanation:

I want you to know that this decision was not made lightly. The holiday season, especially November and December, is a crazy time for us, making up almost half of our yearly revenue.

As a one-woman show, ensuring every order meets our high standards becomes increasingly challenging with our extensive product range.

By simplifying our offerings to only our top sellers, we hope to create a smoother experience for both sides. Rest assured, the products we chose to discontinue were carefully selected based on sales data and your feedback 🤎

What You Need to Know:

  • All products will be available until October 31st. Make sure to stock up on your favorites before the changes on November 1st.
  • Our products have a long shelf life; they won't expire until 2024 or later.
  • Most of the discontinued products will return in the new year.

Change is never easy, but it’s an essential part of our growth journey. Thank you for understanding as we navigate these new adjustments 😊

Thank you for being part of our Retea communi-TEA. Stay tuned for more updates and continue to spread the bubble tea love!

With love,

Toby (Founder)

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